CONTACT US 

Throughout this site, we’ve made a huge effort to provide you with all of the essential Neilson job information. Wdon’t have a big recruitment team available 24/7, therefore, we kindly request that you take the time to read through our website before getting in touch, thank you!

COVID-19

Our usual office hours are Monday to Friday 9:00am – 5:30pm, however due to the current situation we have a very limited team presently working, therefore we are only able to respond to urgent emails. For any other enquiries, please find further information below.

Thank you for your understanding in these exceptional times.

Visit our Frequently asked questions page here | Email Us 

Our office hours are Monday to Friday 9:00-17:30

COMMUNICATIONS 

Before sending any communications to the team, please be aware that we receive an extremely high volume of daily emails. Although we always try our best to respond to everyone, we’re a small team working in a hectic environment, so this can often be a little tricky.

If you’ve thoroughly read the site, and you find that the information you require is not covered, you don’t need to panic! Although we don’t provide a direct phone line to the recruitment team, we ask that you please do not call through to the sales team with any recruitment requests.

Instead, please drop us a friendly email, and we’ll do our best to get back to you, either by phone or email when it’s possible. Please be sure to provide the full details of your enquiry, along with your full contact information. Any communications that we consider to be rude or demanding will simply be ignored.

EMAILS 

Incoming emails to the recruitment inbox are dealt with in order of priority and responded to accordingly. It’s worth noting that if we find your enquiry is covered here on the recruitment website, you’ll be politely redirected back here. 

FOLLOW INSTRUCTIONS 

Ultimately, you’re likely to be applying for a job, so it’s vital that you can display your ability to follow instructions. As stated above, we have made every effort to cover everything, so please make sure that you have read all of the provided information before making contact.  

WANT TO JOIN OUR TEAM? 

Anyone looking to join our team in any capacity MUST complete an online application. We are only able to consider applications that have been completed via our online system, and we’re unable to reply to any applications via email. 

You’ll find a link to the online application form, along with any job-specific information within each job description. Please also certain that you’re applying for a job role that has been advertised as available. You will find details of these positions on our recruiting now pages.