FREQUENTLY ASKED QUESTIONS
KICK-START YOUR ADVENTURE
Neilson could be your chance to kick-start the adventure of a lifetime. Understandably, you’ll likely have a few questions but don’t worry. You’re in safe hands.
We have put the most frequently asked questions together in one convenient place. Please take the time to read through this section thoroughly.
You should find all of the information you need right here. If you’re feeling apprehensive, don’t worry. Take a deep breath, and don’t let your nerves get the better of you. Joining Neilson will be a game-changer and one of the best decisions of your life.
Criteria
CRITERIA
- It’s a legal requirement that you must be aged 18 or over to join our team.
- You’ll need a valid UK or EU passport.
- National Insurance/Social Security Number.
DATES OF AVAILABILITY
Ideally, we’re looking for full-season instructors (April – early November). We will consider candidates with shorter availability dates, but operationally, those with a combination of the best dates and qualifications will always take preference.
Applying to work for Neilson
It’s only possible to apply via the official channels, and we cannot accept applications via email.
Read the job description thoroughly and follow the process. We have made this as simple as possible, so please follow all on-screen instructions carefully. Keep a close eye on your emails during the application process to avoid missing any vital communications from the team.
UK job opportunities with Neilson are rare; however, our UK hiring process is a little more formal. You’ll be advised by your hiring manager who will contact successful candidates personally.
What vacancies are currently available?
Please make your initial search via the main pages; however, during every season there are always certain roles that we’re particularly interested in filling.
You will find information about all of our current vacancies here:
Please also visit our Instagram page linked below:
What type of First Aid certificate is required?
GENERAL FIRST AID
During the summer, all active overseas staff need to be first aid trained. You’ll, therefore, need to enrol onto a certified First Aid course available in your area. This course should be no less than a 6hr practical course.
A First Aid certificate tends to be valid for three years, so if you’re already qualified, please make sure that your certificate will remain valid for the duration of your contract. There are plenty of companies offering first aid courses, so a simple google search should bring up the available courses near you.
CHILDREN’S CLUB FIRST AID
If you are working in the Children’s Club, ideally, we would prefer that you obtain a 1-day paediatric first aid certification; however, this is not essential, and a standard 1-day first aid certification would otherwise be acceptable.
BEACH STAFF FIRST AID
As a staff member working on the beach, you will need a course that covers the RYA first aid requirements. Visit the RYA website to find out exactly what cover you require.
ACTIVE TEAM FIRST AID
All members of the Active Team require a standard ‘First Aid At Work’ certificate. This includes Lifeguard/Swim Coaches, Tennis/Fitness Instructors and Bike Guides.
WINTER TEAM FIRST AID
Unless you’re working in the Children’s Club Team, it’s not compulsory to hold a First Aid certificate for a winter season; however, it would always be beneficial.
What qualifications are required for each role?
You’ll find information about all of our positions within each relevant job description.
Be sure to read the job description thoroughly to ensure that you are applying for the most suitable role before proceeding. You can access all job descriptions via the links below:
When can I apply for the next summer or winter season?
WINTER APPLICATIONS
Ordinarily, we open applications for the winter season in June/July.
SUMMER APPLICATIONS
We will usually open the summer season applications in December
In both cases, keep a close eye here and via our social pages where we’ll advertise all roles as they become available.
GDPR & DATA PROTECTION
We’re unable to store applications for prolonged periods; therefore, it’s not possible to apply for a future season until we open the application for that season.
Applying as a couple
For anyone applying as a couple, it’s important to note that this is only something we can consider when both of you have the required skills and qualifications for the job you are applying. You will find a specific area in the application covering this and both of you will need to follow the process.
We treat all applicants as individuals, and our jobs are offered based on suitability for that particular role. We cannot offer you a job simply because this is something you want to do or because you are with someone who already has the skills and experience required. You will both need to pass the interview process successfully, and we will need a job available.
We want our staff to be happy and will do our best to accommodate personal requests wherever possible; however, this can’t be guaranteed. We must place our staff in line with the needs of the business. Living together will come down to resort logistics and the availability of rooms.
PLEASE NOTE – NEILSON PROVIDE STAFF ACCOMMODATION ON A SHARED BASIS.
Where can I find out more information about working for Neilson Active Holidays?
