FREQUENTLY ASKED QUESTIONS

WELCOME 

Going to live and work overseas is really exciting, and this could be your chance to kick-start the adventure of a lifetime. Understandably, you’ll probably have a few questions, but don’t worry. You’re in safe hands with Neilson Active Holidays.

To help make things a little easier for you, we have put the most frequently asked questions together in one convenient place. We kindly ask that take the time to read through this section thoroughly. You should find all of the information you need right here.

If you are feeling a little apprehensive, take a deep breath and don’t let your nerves get the better of you. Joining Neilson will be a game-changer, and one of the best decisions of your life!

SUMMER 2022 – APPLICATIONS NOW OPEN

We are pleased to announce that the Neilson summer 2022 applications are NOW OPEN!

Please research Neilson and the relevant job role information here on our Jobsite before submitting your application. Apply for the role that most suits your qualifications, personality, skill-set, and experience. Show us why you’re the best person for the job.

You only need to submit one application for the role you are most suited for – Please ensure that you supply all relevant qualification info. You can cover your interest/suitability for any other positions in your personal statement.

It’s only possible to apply for the job roles that are open at that time. If specific job roles are unavailable in the application drop-down menu, then this role is not available.

APPLY ONLINE – FOLLOW THE PROCESS – SUBMIT YOUR VIDEO INTERVIEW

WINTER 2021/22

Firstly, thanks for your interest in joining the team. Secondly, we want to thank everyone for their ongoing patience regarding winter 2021/22.

Unfortunately, it’s not great news about this winter. Our Board of Directors has now confirmed that Neilson will be operating very differently this winter and at a highly reduced capacity.

With a combination of Brexit visa issues and the potential for rising covid cases, the winter market has lacked confidence. We don’t want to make any job promises that we can’t keep this winter season.

Ordinarily, we would have been out of the gates with our winter staffing months ago, but sadly, we are still not living in ordinary times.

We will only have limited positions available this winter, and these jobs will only be offered internally to our summer 2021 staff.

The winter applications will remain closed until further notice; however, we will reach out to everyone who has registered their interest if any additional positions become available at a later date.

If you’ve registered you interest for winter 2021/22, we will keep your details on file for winter 2022/23. Hopefully, life will have fully returned to normal by then.

If you’ve not registered you interest for winter, you will find the details below.

We share your disappointment regarding winter 2021/22 and hope to welcome many of you to the team in the coming seasons.

Register your interest – Winter 2021/22 – 2022/23

What are the criteria for hiring overseas staff at Neilson Active Holidays?

CRITERIA

  • It’s a legal requirement that you must be aged 18 or over to join our team
  • You’ll need a valid passport and a National Insurance/Social Security Number

YOUR DATES OF AVAILABILITY

Ideally, we’re always looking to employ full season staff. Being able to join us for the full season will give you the best chance of gaining a job with us as peak season roles are limited.

That said, we fully understand that people have other commitments, so if you’re unable to join us for a full season, don’t be put off from applying.

You’ll have the opportunity to confirm your dates of availability while completing your application. Please ensure you give us the longest possible term.

How do I apply to work for Neilson Active Holidays?

APPLICATIONS

It’s only possible to apply via the official channels and we’re unable to accept applications via email. We have made the application process as simple as possible, so please follow all on-screen instructions with care.

We also recommend keeping a close eye on your junk email folder during the application process to avoiding missing any vital communications from the team. Please safe any Neilson emails to your safe list.

When applying for overseas role, please give us plenty of information in your personal statement, and don’t forget to upload your CV in PDF format.

If you pass the initial stage of the application, you will be invited to submit an online one-way video interview. This will be your opportunity to  impress us and show us what you’re all about.

We’re generally fortunate because the number of applications we receive from excellent candidates, far outweighs the job roles that we have available. Therefore, it’s important to ensure that your application stands out from the crowd.

Our UK hiring process is a little more formal, although you’ll also have to submit your application via the our this website. All UK applications will be screen by our Hiring Managers, who will then contact successful candidates personally.

To access our job application links click here 

What vacancies are currently available?

Please make your initial search via the main pages; however, during every season there are always certain roles that we’re particularly interested in filling.

You will find information about all of our current vacancies via the Neilson Active Holidays recruitment and social media pages linked below:

 

What type of First Aid certificate is required?

GENERAL FIRST AID

During the summer, all active overseas staff need to be first aid trained. You’ll, therefore, need to enrol onto a certified First Aid course available in your area. This course should be no less than a 6hr practical course. 

A First Aid certificate tends to be valid for three years, so if you’re already qualified, please make sure that your certificate will remain valid for the duration of your contract. There are plenty of companies offering first aid courses, so a simple google search should bring up the available courses near you.

CHILDREN’S CLUB FIRST AID

If you are working in the Children’s Club, ideally, we would prefer that you obtain a 1-day paediatric first aid certification; however, this is not essential, and a standard 1-day first aid certification would otherwise be acceptable. 

BEACH STAFF FIRST AID  

As a staff member working on the beach, you will need a course that covers the RYA first aid requirements. Visit the RYA website to find out exactly what cover you require.

ACTIVE TEAM FIRST AID 

All members of the Active Team require a standard ‘First Aid At Work’ certificate. This includes Lifeguard/Swim Coaches, Tennis/Fitness Instructors and Bike Guides.

WINTER TEAM FIRST AID

Unless you’re working in the Children’s Club Team, it’s not compulsory to hold a First Aid certificate for a winter season; however, it would always be beneficial.

 

What qualifications are required for each role?

You’ll find information about all of our positions within each relevant job description.

Be sure to read the job description thoroughly to ensure that you are applying for the most suitable role before proceeding. You can access all job descriptions via the links below:

 

When can I apply for the next summer or winter season?

WINTER APPLICATIONS
Ordinarily, we open applications for each winter season in June/July.

SUMMER APPLICATIONS
We will usually open the summer season applications in December

In both cases, keep a close eye here and via our social pages where we’ll advertise all roles as they become available.

GDPR & DATA PROTECTION

We’re unable to store applications for prolonged periods; therefore, it’s not possible to apply for a future season until we open the application for that season.

If you need further information, please contact the team.

Am I able to apply with friends or as a couple and live together?

You are welcome to make  a personal request to apply with friends or as a couple. You’ll find a specific section covering this within the application form, so please be sure that all parties complete this.

We want our staff to be happy and will always do our best to accommodate personal requests where possible; however, these are never guaranteed as we must place our staff in line with the needs of the business. Living together will also come down to resort logistics and the availability of rooms.

For anyone applying together, it’s important to note that this is only a point that we’re able to take into consideration at the stage when all parties are through to the next stage of the interview process individually and we’re making job offers.

We treat all applicants as individuals and our jobs are offered based on suitability for that particular role. It’s not possible to give anyone a job simply because this is something that they want to do, or because they are with someone that already has the skills and experience required.

Have you received my application form, when am I likely to hear something? 

Once you’ve fully completed your application form, you’ll receive an auto-response from the team when you hit the submit button to say that we’ve received your application.

From this point, keep an eye on your junk mail and save any Neilson emails to your safe list. You’ll then receive an email within 24 hours to advise whether your application has made it through to the next stage.

If you pass the initial stage, you’ll then receive an email within 24 hours inviting you to complete an online one-way video interview.

You’ll have 30 days maximum to complete this task and we cannot proceed with your application until your video interview is complete. After 30 days we will delete your application as dormant.

We would love to be able to offer everyone a job, but it’s essential to note that more often than not, the volume of applications we receive, far outweighs the number of positions that we have available.

Therefore, the competition for these roles is fierce, so make the most of this opportunity and ensure that your application stands out from the crowd.

The screening process can take a long time, so please be patient with us. We have your information and we will be in touch. Once we have screened your interview, we will let you know whether or not we will be taking you further in the process.

Once we have made all the placements, we will send out the job offers. If it’s not possible to place you in a role immediately, we will contact you to let you know that we’ve moved you onto a waiting list.

We will then keep you posted along the way and let you know if a position becomes available.

Where can I find out more information about working for Neilson Active Holidays?

For information covering the following points:
  • What characteristics are we looking for in anyone joining the team?
  • What’s in it for you?
  • Ten reasons to work for Neilson
  • Training & Development with Neilson
  • The Neilson recruitment process
  • Interviews with Neilson

Please Click here

Neilson Recruitment